Contact MergeYard
Contact MergeYard
Use the paths below for Marketplace setup help, product demos, procurement questions, security review, and customer support.
Book a 15-minute demo to walk through how MergeYard Chat works inside Zendesk Support. You can also email support@mergeyard.com with your Zendesk workspace details.
MergeYard is operated by CatsDojo LLC.
Direct contacts
Reach the right team directly.
Marketplace setup support
Use this path for Marketplace setup questions, workspace access problems, ticket-context issues, channel or thread issues, and call-related troubleshooting.
Contact supportProduct demos and implementation questions
Start here if your Zendesk team wants a product walkthrough, pricing discussion, or implementation planning help.
Book 15-minute demoFor demo questions, email support@mergeyard.com.
Security, privacy, and vendor review
Use this path for security questionnaires, privacy questions, vendor review, architecture review follow-up, and responsible disclosure or vulnerability-related questions.
Security reviewFor security review, email security@mergeyard.com.
Enterprise and procurement questions
Use this path for procurement routing, vendor forms, commercial review, or Marketplace subscription questions.
Open Zendesk MarketplaceSupport scope
When to contact support
Marketplace setup or authorization problems in Zendesk.
Workspace mapping, seat, or access-control questions.
Ticket-linked discussion, channel, direct message, thread, or call issues.
Demo scheduling, implementation planning, or Marketplace subscription questions.
Documentation
Related pages
Use the Marketplace setup page for the Zendesk admin setup path.
Use the security page for security contacts and data-access disclosures.
Use the privacy and subprocessors pages for data-handling and vendor disclosures.